We are unable to refund the difference in price; however, you Unredeemed gifts may be cancelled and returned to your inventory. Help, I can't sign in. All rights reserved. Read more about our Refund Policy. More so, the recipient of the gift will have to initiate a refund (same as above) in order to remove the item from their inventory. Refund Any Eligible Steam Game. Note: To request a refund on a Steam Gift, we will need the gift recipient to first initiate the refund and approve the removal of this purchase from their account. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.Within the applicable time frame identified in the You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. Third-party developers will have the option to enable refunds for in-game items on these terms. After that, the person who purchased the gift can refund it on their Steam account. If it appears to us that you are abusing refunds, we may stop offering them to you. These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.
Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.You will be issued a full refund of your purchase within a week of approval. Send through Steam. A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient. Here is an overview of how refunds work with other types of purchases.DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Funds used to purchase the gift will be returned to the original purchaser.For an explanation of how the EU right of withdrawal works for Steam customers, Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. Note: To request a refund on a Steam Gift, we will need the gift recipient to first initiate the refund and approve the removal of this purchase from their account. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. All trademarks are property of their respective owners in the US and other countries.VAT included in all prices where applicable.
We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.You can request a refund or get other assistance with your Steam purchases at © 2020 Valve Corporation. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. All trademarks are property of their respective owners in the US and other countries. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.
You can request a refund for nearly any purchase on Steam—for any reason.
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